After reading Chapter 11 in its entirety, answer the
following question: How might you use techniques such as fractionation,
framing, reframing, and common ground for solving problems that don’t involve
interpersonal conflicts?
Fractionation, framing,
reframing, and common ground play a good role in resolving interpersonal
conflict, but these techniques can also be used to solve other problems.
Fractionation means to
break down a big problem into little ones. We often can break problems down so
it does not seem as overwhelming and it will also be easier to solve. For example,
one might not like how the presentation of the project looks like. Instead of
looking at the whole display as a problem, one should take parts of the display
and figure out what makes it not pleasing, like color, placement, or the
graphics.
Framing means for the
mediator to ask questions so that the issue is explained with no bias or blame.
In this case I might ask questions about what I should do when I have a
conflicting task I need to do, like to study or to write a paper. This ties
into reframing as well.
Common ground is having a
basis for an agreement. With common ground, someone can use this with an
intrapersonal conflict. When I am deciding on whether I should go to an all day
event, I would think about the pro and cons of it. In doing so I would
establish a base of what I should do, like work or homework, in order for me to
go.
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